All services are free and available in multiple languages.

GET HELP NOW: If someone is hurting you, please call our 24-hour community helpline at 800-736-1060 or email [email protected].

Victim Support

All of our services are designed to empower victims in reclaiming their rights and to provide the tools individuals and families need on the road to safety and recovery.

24-Hour Community Helpline (800) 736-1060

We provide 24-hour/7-days-a-week intervention, support, information, and referral services relating to domestic intimate partner violence, sexual assault, and child abuse. Call (800) 736-1060 for immediate help in multiple languages.

Services

  • Advocacy Services + Peer support groups
  • Individual counseling referrals
  • Accompaniment (medical, law enforcement, court, etc.)
  • Medical and mental health support, information, and referral
  • Basic Needs supports, including food, clothing, transportation and other necessities
  • Emergency shelter services

Emergency Shelter Services

Mountain Rose Safe House 90-day Program

The Mountain Rose Safe House is a temporary refuge for adults, children, and pets who are threatened by abuse in their home. The Safe House is a 90-day empowering and supportive program offering counseling, education, advocacy, referral, and support. It is pet-friendly.

Rapid Re-housing Program

Designed to provide qualified clients with longer-term living assistance including help with rent, furniture, utilities, and food. Qualified clients fleeing domestic violence with longer term living assistance in independent housing will have access to therapy, support groups, parenting and financial literacy classes, and case management.

Mediation & Legal Assistance

We provide information, support, and conflict resolution to help resolve many legal issues community members face. We do not provide legal representation in court.

Legal Assistance Services

  • Family Law
  • Immigration Law
  • Landlord/tenant Law
  • Employment Law
  • Small Claims/Contract Matters
  • Civil Harassment Restraining Orders
  • Name Changes
  • Guardianship and Conservatorship
  • Know Your Rights and Be Prepared Education
  • Understanding the worker’s compensation process

If we cannot provide the assistance you need, we will do our best to refer you to an agency who can.

MEDIATION

We also offer conflict resolution services in the above areas, in which parties discuss their dispute with the assistance of a trained mediator who will assist them in reaching a settlement.

Family Strengthening

Services

We may be able to provide assistance in the following areas:

Program Contact

For more information on these programs, contact:
Crisis Intervention & Victim Support Manager: (530) 546-0952 | [email protected]

Service Locations

Safety is our highest priority, so these services are available at our business locations (listed below) as well as at many safe locations in our community.

Kings Beach
265 Bear Street
Kings Beach, CA 96143
(530) 546-0952

Monday through Friday, 9am-5pm

Incline Village
948 Incline Way
Incline Village, NV 89451
(530) 546-0952

Monday through Thursday, 9am-5pm

Truckee

11695 Donner Pass Rd
Truckee, CA 96161
(530) 546-0952

Monday through Thursday, 9am-5pm

Our Programs

Hunger Relief

HUNGER RELIEF

Provides hunger relief services through weekly food distributions and other community food programs

Victim Support, Legal Assistance, & Family Support

Serves victims of domestic/intimate partner violence, sexual assault, and child abuse

Family and community icon

Community Engagement & Violence Prevention Education

Connects families, individuals, and community members with the help they need