All services are free and available in multiple languages. Sierra Community House will not discriminate against anyone based on actual or perceived race, color, religion, national origin, age, sexual orientation, gender, or disability.

GET HELP NOW: If someone is hurting you, please call our crisis line at (800) 736-1060 or email


All of our services are designed to empower victims in reclaiming their rights and to provide the tools individuals and families need on the road to safety and recovery.

24-Hour Crisis Line (800) 736-1060

We provide 24-hour/7-days-a-week intervention, support, information, and referral services relating to domestic intimate partner violence, sexual assault, and child abuse. Call (800) 736-1060 for immediate help in multiple languages.

Support Services

Sierra Community House provides individual counseling, support groups, emergency assistance, and other support services for both adult and child survivors of domestic violence, sexual assault, and child abuse.

Support services include:

  • Advocacy Services
  • Peer support groups
  • Individual counseling
  • Accompaniment (medical, law enforcement, etc.)
  • Medical and mental health support, information, and referral
  • Emergency food and vouchers
  • Emergency gas and transportation vouchers
  • Emergency shelter services

Residential Services

Mountain Rose Safe House 90-day Program

The Mountain Rose Safe House is a temporary refuge for adults, children, and pets who are threatened by abuse in their home. The Safe House is a 90-day empowering and supportive program offering counseling, education, advocacy, referral, and support. It is pet-friendly.

Transitional Housing Program

Often referred to as second-stage housing, Transitional Housing is designed to provide qualified clients with longer-term living assistance including help with rent, furniture, utilities, and food. This program is an extension of the Mountain Rose Safe House Program and residents will have access to therapy, support groups, parenting and financial literacy classes, and case management.


For more information on either of these programs, please contact the Residential Program Manager at (530) 214-5141.

Children’s Counseling and Support Services

Sierra Community House supports children who have experienced or witnessed abuse by providing:

  • Advocacy
  • Accompaniment
  • Support groups
  • Individual counseling
  • Advocacy within the medical, legal, or educational systems

Additionally, the children’s program may be able to offer financial assistance for needs related to the abuse.

  • This program supports parents as well as children. We offer parent education classes tailored to your needs and availability.
  • Parent education is offered in an individual and group setting. The education is specific to parents who have lived through domestic violence and want to re-establish a safe, healthy home environment for their family to thrive.


For more information on Children’s Counseling and Support Services, please contact the Children’s Counseling and Support Services Manager at (530) 563-2120 ext. 117.

Legal Assistance Services

These legal advocacy services concentrate specifically on guiding survivors of domestic violence, sexual assault, and child abuse through the complicated court systems. Our Advocates provide legal information and support for survivors including preparation of domestic violence restraining orders, temporary protective orders, divorce, child custody, child support, and immigration. Other services include: court preparation, transportation, and accompaniment.

Get information on General Mediation & Legal Assistance Services.

Community Outreach & Violence Prevention Education Program

Download Our Early Learning Flyer

Early Learning

We offer programs and classes for kids 0-4 and their caregivers to build literacy, socio-emotional health, and parenting skills. For more information, contact the Early Learning Manager at (530) 587-2513, ext 105.


The Family Room is a FREE, bilingual program designed to support and improve the lives of children and parents. Family Room encourages pre-school-aged children to learn and socialize in a group setting with their parents/caregivers. Programming includes interactive arts, crafts, music and bilingual learning. It includes a lending library of both English and Spanish books. The program enables parents to gain knowledge on child development and parenting, while building support networks with their peers. Enrollment is open throughout the school year. Parents may register on site the first day of their attendance. For more information, please call the Sierra Community House Truckee at 530 587-2513.


Offered in both English and Spanish, this important program provides a warm and fun environment for mothers & newborns to socialize and learn about how to get a healthy start to life.  The program provides
  • Hands-on breastfeeding help,
  • Nutrition education (including best nourishment for mom AND baby)
  • Light refreshments
  • Pump It Up Program (learn about how to obtain pumps through insurance)
  • Social interaction for moms AND Babies

Mondays, 9:30 a.m. – 11:30 a.m. at the Sierra Community House (formerly Family Resource Center of Truckee) 11695 Donner Pass Road, Truckee.

For more information or to register, please call 530 587-3769 or email
Join other new moms and register today!


For a fun filled experience your child will remember, you won’t want to miss the FIRST FIVE EXPRESS on November 1st between 10:00 a.m. and 12:30 p.m. The First 5 Express is a bilingual children’s activity center that travels across California to inspire families with children ages 5 and younger to understand the importance of a child’s earliest years.  This year’s focus is on the importance of talking, reading and singing with children and its impact on early brain development. Giveaway items will also be provided.  This wonderful family event is brought to you in cooperation with the Kid Zone and the Sierra Community House (formerly the Truckee Family Resource Center).  The First 5 Express will be held on the TTUSD practice football field located directly behind the KidZone and the Sierra Community House.


The Sierra Community House at Truckee, in collaboration with the Health Insurance Counseling & Advocacy Program (HICAP), is pleased to announce our new free Medicare Counseling and Advocacy Program for Medicare beneficiaries which begins December 3rd.  This program will be available to senior community members twice a month.

Schedule a one-hour, in-person appointment with a registered HICAP Medicare counselor to get help with your Medicare questions, choices and rights.  Our program can help you:
  • Understand Medicare
  • Get personalized assistance comparing available Medicare options
  • Learn how to deal with Medicare expenses
  • See if you qualify for special programs that may help you with your Medicare costs
  • Get assistance with Medicare appeals and grievances
  • Evaluate your long-term care insurance policy
Our Medicare counseling services are unbiased and confidential. To schedule your appointment, please call The Sierra CommunityHouse in Truckee at 530 587-2513.

Peer Education/ Promotoras

Promotoras offer peer education programs related to chronic disease and mental health in the Latino community. The Promotoras serve as liaisons between community members, health professionals, and social service organizations. Promotoras are advocates, educators, mentors, community health outreach workers, and role models.

To learn more about this program, contact the Community Engagement Manager at (530) 214-5171.

Violence Prevention Education

Our Prevention Program provides violence prevention education in English and Spanish to local school districts, businesses, and organizations in North Lake Tahoe and Truckee to children as well as adults.

To learn more about this program, contact the Community Education and Prevention Manager at (775) 298-0167.

Program Contact

For more information on these programs, contact:
Residential Program Manager: (530) 214-5141 |
Children’s Counseling & Support Services Manager: (530) 563-2120 ext. 117 |
Crisis Intervention & Prevention Program Director: (775) 298-0168 ext 104 |
Crisis Intervention:

Service Locations

Safety is our highest priority, so these services are available at our business locations (listed below) as well as at many safe locations in our community.

Kings Beach
265 Bear Street
Kings Beach, CA 96143
(530) 546-7804

Monday through Friday, 9am-5pm

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Incline Village
948 Incline Way
Incline Village, NV 89451
(775) 298-0010

Monday through Friday, 9am-5pm

Directions »

12313 Soaring Way, Suite B
Truckee, CA 96161
(530) 582-9117

Monday through Friday, 9am-5pm

Directions »

Our Services

Sierra Community House builds a stronger community through the following programs:

hunger relief


Provides hunger relief services through weekly food distributions and other community food programs

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Serves victims of domestic/intimate partner violence, sexual assault, and child abuse

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Connects families, individuals, and community members with the help they need

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Offers consultations and assistance for those navigating legal issues

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